PPA Citizen's Charter

Performance Pledge

        We, the officials and employees of the Philippine Ports Authority (PPA), commit to:



rovide safe, efficient and quality frontline services to all port clientele at all times and strive to continually review and revise existing systems in order to attain PPA’s goals and objectives;



romote dignity and accountability in public service;



ct with efficiency and fairness on all applications, requests,including complaints.